Terms of sale
The short version of the deal between you and Verta.
Who you're buying from
Verta (vertatherapy.com). Questions, refunds, warranty, everything: hello@vertatherapy.com — a human reads it.
What we sell
A consumer wellness device for muscle tension relief and relaxation. It is not a medical device and nothing on this site is medical advice. Read and follow the safety notes (placement, pacemakers, pregnancy) — using the device means you've read them.
Prices and payment
- Prices are as shown on the product page, in USD or CAD. One-time purchase — no subscription, no refill plan, no auto-renew anything.
- Confirmed orders are never repriced. Future orders may see different prices; yours won't.
- Payments are processed by Stripe. Your card data goes to Stripe, not to us.
Delivery, returns and product support
Read our returns and product support policy and delivery information. The terms accepted when you placed your order continue to apply to that order.
Liability
To the maximum extent the law allows, our liability is limited to what you paid for the device. We don't hide arbitration clauses or jurisdiction games in here — these terms are governed by the laws of Ontario, Canada.
Changes
We can update these terms. The version in effect for your order is the one that was on this page when you ordered — if you need it, email us and we'll retrieve it.